Software Developer | Technical Support Background

Transitioning from technical support to software development, bringing problem-solving skills and user-focused thinking to code.

I'm a developer with hands-on experience in technical support, now focused on building software solutions. My background in troubleshooting and user assistance shapes how I approach development—with attention to real-world usability and robust error handling.

Currently expanding my skills in C# and .NET while continuing to build projects in Python and web technologies.

Connect: LinkedIn · ageu13silva@gmail.com

Languages & Frameworks
Python · C# (learning) · JavaScript · SQL · Flask · Node.js

Tools & Platforms
Git · Linux · PostgreSQL · SQLAlchemy · .NET

Professional Skills
Technical Support · Troubleshooting · Customer Service · Problem Analysis

A secure blogging platform built with Flask, implementing CSRF/XSS protection and SEO optimization. Features include user authentication, content management, and responsive design.

Stack: Python, Flask, SQLAlchemy, JavaScript

Desktop application featuring dynamic content loading and modern UI/UX design using Kivy framework.

Stack: Python, Kivy, KivyMD

_{Open to junior developer opportunities · Bringing technical support expertise to development teams}